Sep 26, 2023
The service department is busy and sometimes when we are really busy, we can overlook business and income opportunities!
As I work with service teams throughout the country, I am a friend to this department in a coaching role pursuing next level performance. I want everyone to maximize their income potential! So, when...
Sep 19, 2023
Welcome back listeners to Dealer Talk with Jen Suzuki pod!🎙
Our service teams work hard to solve customer problems everyday! They deal with busy shops, a ton of customers and many personalities! As I continue to train with Service teams across the country, I wanted to share some actions that will help improve...
Sep 12, 2023
Sep 5, 2023
This is a must listen for everyone in the auto industry! In this episode, we have an exclusive interview with the President and CEO of the National Automobile Dealers Association (NADA), who provides unique insights into the major challenges currently facing the auto industry.
Mike shares his perspective on the dynamic...