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Dealer Talk With Jen Suzuki

Aug 30, 2022

Who is confirming your stores appointments? Make sure this person or team is 🎧 listening to this episode! Improve the value and meaning of your visits!

Assuming appointments are getting confirmed is never a good thing! Maybe you have a BDC doing this but many are understaffed right now.  

Increase appointments and...


Aug 23, 2022

Rick Dearden, LotLinx Director has a highly experienced dealership background and passion for the car business!  His extensive experience in dealerships and as a Hendrick General Manager gives us a true action plan for wiping out used car margin loss. He opens up and walks us through how to handle the current headwinds...


Aug 17, 2022

🏆 Win mode turned on! 🏆

Do you plan your workday? You can go with flow and handle whatever comes to you or do you go in thinking about and acting out a strategic plan. Curious what a Service Advisor or Sales Pro day would look like to be a top 10 producer in your store?

Service Advisors - look at anticipated work...


Aug 9, 2022

As I travel and train in dealership service departments, I always see what's going on and find ways to level up everyone's game! I enjoy sharing what I see, learn and know with the intentions always to help someone else improve their outcomes. 

This episode is pure 💰money💰 moves! I share my 5 major approaches to...


Aug 2, 2022

Today’s episode features one of America’s most prestigious car dealerships, New York-based Rallye Motor Company, and its visionary President and CEO, Juliana Terian!

She shares her success story that is sure to inspire and motivate!

Her architecture background of 20 years helped her transition into taking over one...