Jul 26, 2022
How you handle customer heat impacts your entire day and potential income.
Is it me or does it seem like customers get heated real fast these days? Maybe it’s all the world stresses and anxieties of uncertainty coupled with rising prices everywhere we turn. Whatever is going on is causing heat and we need a plan...
Jul 19, 2022
Jackie Anthony and I chat about call tracking and how to improve bottom line with dealership service & sales teams. 🎧Listen all the way to the end because we give real-world activities managers can use with their teams to dial into better processes!
Find out if your clients are truly satisfied with your team on the...
Jul 11, 2022
Randy Parker, Senior Vice President of Sales, Hyundai Motor America talks openly to us about current client winning strategies for both sales and service teams as the industry evolves faster than ever!
Our chat will keep you in the know to remain competitive with more electric and hydrogen powered fuel cell vehicles...
Jul 6, 2022
It’s easy to fall into a transact hard mentality when you are in a commissioned sales role. We are in ever-changing times and service departments are busier than ever while sales departments struggle with inventory and MSRP+ market adjustments. Each challenge causes Service Advisors & Vehicle Salespeople to speed...