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Dealer Talk With Jen Suzuki

Sep 29, 2021

Raul is a GM who hired me to help rebuild dealership culture. He was just newly joining City Kia of Greater Orlando and wanted me to train his sales team. I knew it would be a challenge because the store was heavily scripted! They had a comeback for every objection, and sounded like robots who put their wants first...


Sep 29, 2021

There are basic ways to build urgency in your sales communications! I share some examples. BUT, those of you listening are already a little extra so stay strong with this mindset when prospecting! I share some examples of this extra, embellish talk when connecting with buyers. We have to KEEP IT REAL! Understand mindset...


Sep 16, 2021

Afraid of change? This episode isn’t for you. Kayla Kody, Vice President and Cornell grad shows us how she increased profitability in her 3 dealerships. She is a forward thinker who gives us new outlooks and equations to measure success on! Kayla shares what automotive staples she had to rethink or ditch, and what the...


Sep 9, 2021

Hey Listeners!

Learn from subject matter expert, Alex Karpyza! He is a product and process addict, who is currently the Sr. Director of Product Development at LotLinx.

He drops some serious knowledge on how to leverage a free tech tool that dealers are using right now to maximize profits on each VIN without worry of...


Sep 2, 2021

I help sales managers become better coaches and leaders. In this episode, I share some easy ways to approach gauging success with actions that improve results immedietely. When you update how managers coach, you make plays that win the street fight! Dealership coaching is just like building a winning team in pro sports!...